Any operating system without a browser is going to be fucking out of business. Should we improve our product, or go out of business?
The most important single thing is to focus obsessively on the customer. Our goal is to be earth's most customer-centric company.
Brand is just a perception, and perception will match reality over time. Sometimes it will be ahead, other times it will be behind. But brand is simply a collective impression some have about a product.
